Rental Car Assistant Operations Manager

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Managed Labor Solutions (MLS) is a unique provider of outsourced labor to companies large and small. We focus on non-core but critical activities in an effort to enhance our client’s profitability and improve productivity. MLS is a part of the Horizon Facility Services (HFS) family of companies an organization with roots dating back to 1971 and a nationwide leading provider of rental car outsource services.

MLS is seeking an enthusiastic and experienced Assistant Operations Manager for a fast-paced environment in the auto cleaning services industry for our location at the Salt Lake City International Airport in Salt Lake City, Utah. This is a great opportunity with advancement possibilities for demonstrated leaders who believe in providing top notch service in a safe and fun work environment. Qualified candidates will have prior management and leadership experience in a rental car or other fast paced, similar work environment. You will be the leader to coach and motivate your team to increase operational efficiency and deliver customer satisfaction.

Job Duties/Responsibilities

  • Assist in managing multiple aspects of the daily operations to ensure maximum fleet utilization, customer satisfaction and employee management
  • Ability to meet production demands in a very fast paced environment that requires a quick turnaround of vehicles
  • Deliver excellent customer service by being professional, courteous and proactive to the customer’s needs
  • Manage your team by performing the hiring, interviewing and creating the weekly labor schedule
  • Daily tracking of individual employee production and performing employee engagement
  • Manage the incentive compensation program to ensure deliverance to all employees achieving the incentive pay production criteria
  • Mentoring, redirecting and coaching employees to be compliant with company policies and procedures
  • Completing all required reporting in the allotted time frame
  • Maintaining a clean and safe working environment at all times.

 Required Qualifications

  • 2 years of operational management experience or Bachelor’s Degree plus 1 year experience
  • Computer and Microsoft Office proficient
  • Valid Driver’s License with clean driving history
  • Willing to undergo background check

Your Benefits

  • Medical. Dental and Vision coverage
  • Nationwide advancement opportunities
  • Bonus incentive package

Salary $35k to $40k based on experience

Location: Salt Lake City, UT
Apply for this Position Job code: 1000044
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